Emphases: unified communications, collaboration (presence, IM, web conferencing), social software and networking, strategies for collaboration

Mike Gotta is a principal analyst for Burton Group Collaboration and Content Strategies. He covers real-time collaboration (presence, IM, web conferencing), unified communications, social software and networking, and organizational strategies related to improving collaboration. Prior to joining Burton Group, Mike performed duties as an IT analyst advising Global 2000 companies and held positions as application architect, enterprise technology services, emerging technologies, product management, and developer at Aetna. With 25 years of experience in XML syndication, community building, and social networking, Mike is a frequent speaker at industry events and often quoted by media sources covering collaboration, social computing, and knowledge management. Mike blogs at http://mikeg.typepad.com.