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HCL Provides End-to-End Management of Tier-1 Applications for a Leading Apparel and Footwear Brand

The client had a decentralized organization running multiple systems with the same teams helping to build new things for the business, while supporting the existing systems. HCL's engagement with the client has helped to ensure availability of Tier-1 applications at all times for the business, leading to improved time-to-market. HCL has delivered 30- 40% direct savings to the client in the last three years from application support and maintenance, while reduced aging of 30-day old tickets to zero.

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