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On the Offensive: How Do You Achieve Service Value Management?
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What is Service Value Management, you ask? This article attempts to explain the meaning of the term and the relevance it has in communicating IT services in today’s business environment.
Many experts believe the world economy is in a state worse than ever before. In the US, numerous organizations have received government bailouts including AIG, General Motors, JP Morgan Chase and Chrysler. Why has this been the case? Because margins are minimal as competition has intensified; vendors are vying for revenues in a market in which consumers have tightened their purse strings. This situation is not unique to the financial and automobile sectors— spending has actually dropped significantly across a majority of sectors. Companies are being forced to become smarter about the way in which they conduct.