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| Excerpt: Today's enterprises place a premium on workforce agility: the ability to deploy employees wherever they’re needed, and wherever they can support the business most effectively and efficiently - at headquarters, a branch office, a customer or partner site, on the road, or at home. But this kind of flexibility doesn't come easily; in recent years, desktop management has become complicated enough even with employees in a single location. Distributed across an ever-extending landscape, it becomes a challenge in desperate need of a better approach. Users who work offsite pose numerous headaches for the IT organization. Telecommuters who rely on specialized applications must either install them on their home computer-increasing licensing costs while requiring IT to support a non-standard system-or carry a corporate laptop back and forth regularly from the office, risking loss, theft or damage. Work beyond the firewall also makes data and application security difficult or impossible to guarantee. Mobile workers and those in remote locations— including both branch offices and third-party sites-make routine software updates and user management tasks a logistical and scheduling challenge. Desktop virtualization changes this picture dramatically; no matter where employees are - onsite or offsite - or what device they use, they can securely access the same familiar environment of data and applications. Because routine maintenance and support take place within the datacenter, users are no longer dependent on in-person IT resources and can receive the same high level of service from any location. |
