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Excerpt: Organizations are confronting the enormous challenge of identifying, capturing, and managing their rapidly growing volumes of information and records. Data and information is distributed throughout the organization, locked up in business systems and departmental silos, and is often inaccessible to the larger organization, for re-use or as corporate knowledge. As the number and variety of information sources grows at an increased rate, the current difficulties are likely to get worse. Enterprise Records Management systems are the corporate control mechanism to address this problem. For many organizations, the key question is "what does the business need?" and "what will be the benefit?" With a crowded market and a wide range of implementation options, users often feel overwhelmed by choice. |