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Excerpt: A comprehensive Benefits Realization approach will directly link the delivery of business outcomes with the program; shape the scope of the program through Benefits led design; align the cost and scope of programs around the Benefits, maximising the clients return on investment; and facilitate gaining internal approval for the required investment. From the outset a non-emotional, objective story needs to be developed working from both top down and bottom up. Top down by aligning senior management through agreeing the key business drivers for benefits and gaining sign off to guarantee accountability. Bottom up by ensuring accountability through middle management understanding the detailed benefits areas; signing off benefits cards; agreeing benefits realization plans and agreeing the review and tracking mechanisms; ensuring functional design optimizes the delivery of the identified benefits and using subject matter experts to prove the benefits with key process owners and other stakeholders in the business. |