Head to Head: Janelle Hill & Dr. Ketabchi

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Excerpt:

Janelle Hill has more than 20 years of IT experience and is an industry expert on software infrastructure. She has held both technical and management roles in software architecture, database development, IT operations, and product marketing sales.

As President and CEO of Savvion, Dr. Ketabchi is focused on corporate growth and providing the strategy and vision for the company as Savvion launches new products and targets new markets. Under his leadership, Savvion launched the first BPM product in the market in 1999. The flagship products, Savvion BusinessManager, achieved significant market leadership and customer adoption.

When ITO asked Dr. Ketabchi how BPM, both the management discipline and technology, support and encourage innovation within an organization, he found 'Process innovation if one of the key values provided by BPM. It allows users to identify critical processes, monitor key metrics for the processes, and find ways to improve the process.'

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