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Service-Centric Asset Management in the Age of Cloud Computing: Report Summary

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Articles in Business Technology

This is also not a new idea with EMA either. The telecommunications industry and best practices such as the Telecommunication Management Forum's eTOM guidelines support the logically obvious assumption that if a technology organization's "products" are its "services," then all assets should ideally be planned and optimized to support the delivery of superior services.

This logical idea, however, has been largely disregarded by many IT organizations. There are many reasons for this, chief among them the fact that most IT organizations have historically been staffed, managed and run on what EMA calls an "academic model." This model is defined by skill groups that tend to work in siloed isolation of each other, and are often protective of "turf" much in the way academic departments fight for support across a common university budget.

EMA Optimizing Data Center Efficiency: A Prescriptive Model for Reducing Energy Consumption and Improving Performance
Faced with expanding IT requirements and diminishing operational budgets, today's enterprises need to adopt new data center infrastructure management processes in order to achieve business goals.
EMA Network Management and the Responsible, Virtualized Cloud
One of the greatest "innovations" within the current IT climate is that of Cloud services. Cloud services can offer great advantages over traditional, siloed, infrastructure-centric approaches to IT, but we are now progressing beyond the unrealistic optimism phase and confronting the hard part of making it all work to it's potential.
EMA Operationalizing Cloud: The Move Towards a Cross-Domain Service Management Strategy
Cloud computing is a complex and often confusing array of sometimes logically unrelated technologies with consistent roots in virtualization and on-demand service delivery. But perhaps what's most relevant about Cloud computing is the catalytic effect it's having on IT organizations as they seek to become more resilient and responsive in enabling new and existing services, while minimizing capex and opex costs.
EMA EMA Radar for WAN Optimization Controllers: Q1 2011 Summary
This Enterprise Management Associates Radar Report reviews thirteen providers of WAN Optimization Controller (WOC) solutions and compares their ability to deliver basic and advanced optimization benefits across a range network and application technologies.