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SaaS & Cloud Computing Sponsored By:
CIO Executive Panels - SaaS & Cloud Computing Discussions
Pete Fields
Pete Fields


SVP, e-Commerce Division, Wachovia
Jimmy Wales
Jimmy Wales


Founder, Wikipedia
Dr. Stephen Herrod
Dr. Stephen Herrod


SVP of R&D and CTO, VMware
Barbara J. Desoer
Barbara J. Desoer


Global Technology & Operations, Bank of America
Mike Gotta
Mike Gotta


Principal Analyst, Burton Group
John Madden
John Madden


Research Director, Ovum
The way we work is changing rapidly, offering an enormous competitive advantage to those who embrace the new tools that enable contextual, agile and simplified information exchange and collaboration to distributed workforces and networks of partners and customers.

Enterprise 2.0 is the term for the technologies and business practices that liberate the workforce from the constraints of legacy communication and productivity tools like email. It provides business managers with access to the right information at the right time through a web of inter-connected applications, services and devices. Enterprise 2.0 makes accessible the collective intelligence of many, translating to a huge competitive advantage in the form of increased innovation, productivity and agility.

ITO will cover the main areas of Cloud Computing, SaaS, Social Networking and Search 2.0 which have been fuelling investment at the enterprise level over recent months.

Taking load balancing to the Cloud - what every Enterprise needs to know Taking load balancing to the Cloud - what every Enterprise needs to know
IT Managers are called upon to make tough business choices about how to deliver the best application performance to both internal and external customers. In a dynamic IT environment, they are constantly challenged to provide the best services, keep costs low, and continue to find the best talent for the job at hand. Enterprise reliance on the Internet to connect with customers and deliver critical business applications has delivered performance and cost benefits, but it has also increased the complexity surrounding these choices.
Avoid online infrastructure blind spots with Internet Performance Management Avoid online infrastructure blind spots with Internet Performance Management
Many companies have embraced a cloud strategy for key technology initiatives. With the widespread adoption of cloud‐based services, enterprise Infrastructure and Operational teams can now strategically evaluate which services are best delivered in‐house and which are more effectively delivered by hosted service providers. By leveraging Internet Performance Management (IPM) services, you can confidently migrate critical functions to the cloud and improve your operational capabilities by focusing on the projects that are most critical to your business.
Performance optimisations in a cloud-centric World Performance optimisations in a cloud-centric World
Back in the day it was simple. Content was served from your server, over your network, and then to client machines that you controlled. Even when that moved out from a LAN to a WAN, the connectivity came from a single provider - it was all under your control. Then came the Internet... Now content was being served across the public Internet to end-user machines -you lost control of the location, type of machine, and type of connectivity. Then came the cloud...
Why every Enterprise needs an Internet Performance Management (IPM) Strategy Why every Enterprise needs an Internet Performance Management (IPM) Strategy
The cloud is transforming enterprise IT. All over the world, businesses of every size and industry are migrating applications from enterprise data centers to the cloud to improve IT agility and contain costs. According to Cisco Global Cloud Index, by 2018, 78% of all workloads will be processed in the cloud and only 22% will be processed by traditional data centers.
Understanding and Mitigating DDoS in the Enterprise Understanding and Mitigating DDoS in the Enterprise
DDoS attacks are common and pose a risk to security and business continuity. The Domain Name System (DNS) is fundamental to the performance and availability of your web traffic and the success of your digital business. Unfortunately DNS infrastructure is a common target for Distributed Denial of Service (DDoS) attacks. By overwhelming your DNS infrastructure, malicious attackers can impair your website, tarnish your company's reputation, and impact your bottom line. You need a highly resilient and scalable DNS infrastructure to mitigate today's increasingly sophisticated security threats.
CIO Guide: Hybrid Cloud Use Cases That Reduce TCO and Drive Business Value CIO Guide: Hybrid Cloud Use Cases That Reduce TCO and Drive Business Value
This CIO Guide examines several innovative solutions from NetApp that enable organizations to leverage Microsoft Azure in a hybrid cloud environment. NetApp AltaVault helps organizations to lower costs and reduces backup and archiving risks, while NetApp Private Storage for Microsoft Azure improves disaster recovery and deploys primary enterprise workloads.
CIO eBook: Cloud-Integrated Storage: Save Money and Drive Backup Efficiency CIO eBook: Cloud-Integrated Storage: Save Money and Drive Backup Efficiency
This eBook, written by CIO, highlights how organizations can save money and drive backup efficiency with cloud-integrated storage solutions such as NetApp AltaVault.
State of California Technical Case Study State of California Technical Case Study
The State of California sets a new standard for IT with Shared Services. Learn how the California Natural Resources Agency harnessed the power of cloud computing to reduce IT capital costs by 42% and speed up service delivery by 70%.
Enterprise Tech: Pick Your Cloud, Control Your Data Enterprise Tech: Pick Your Cloud, Control Your Data
Find out how new hybrid cloud architectures enable you to take advantage of public cloud resources from Amazon, Microsoft, and others while keeping your enterprise firmly in the driver's seat. You'll learn how you can benefit from the elastic compute power of public clouds and still maintain control over your company's data.
Overcoming the Cloud Storage Challenge: Building and Operating Real Hybrid Clouds Today with NetApp Overcoming the Cloud Storage Challenge: Building and Operating Real Hybrid Clouds Today with NetApp
This report examines the most common hybrid cloud architectures and the storage management factors required for IT to extend their data center with efficiency. Learn about the keys to successfully implementing a hybrid cloud approach.
Rent, Lease or Buy: Choosing the best cloud storage consumption model to fit your business requirements Rent, Lease or Buy: Choosing the best cloud storage consumption model to fit your business requirements
As business requirements drive the need for a hybrid cloud strategy, companies must determine how best to run their applications and manage their data-whether in their private data center, near the cloud, or in the cloud. Hyperscale cloud providers offer excellent flexibility by allowing customers to buy raw resources in a consumption model by the hour.
Hybrid Cloud for Dummies eBook Hybrid Cloud for Dummies eBook
IT organizations need the right tools and technologies to make hybrid cloud strategies a flexible and efficient reality for their organizations. Learn how to address inhibitors to cloud adoption, recognize data challenges in the cloud and seamlessly move data in the cloud.
NetApp Best Hybrid Cloud Insights NetApp Best Hybrid Cloud Insights
This collection of insights, market trends and best practice recommendations, suggest ideas that are relevant for any organization evaluating or managing a hybrid cloud environment. NetApp enables unrestricted yet secure movement of data across any public and private clouds, allowing you to move to hybrid cloud architectures.
CIO Study: Hybrid Cloud Requires a Transition from IT Service Builder to IT Service Broker CIO Study: Hybrid Cloud Requires a Transition from IT Service Builder to IT Service Broker
According to a worldwide survey of IT executives, their organizations are already deploying multiple cloud models, and they expect that more than half of their IT services will be delivered via the cloud three years from now.
Orange Business Services: A Telecom Business Reinvents Itself for the Cloud Era Orange Business Services: A Telecom Business Reinvents Itself for the Cloud Era
When your industry's revenue projections flatten, how can you break away and continue to grow? Learn how Orange Business Services leveraged NetApp storage to reinvent their company by becoming a cloud services provider and exceeded their revenue goals of zero to €500 million by 2015.
Six Flags Case Study Six Flags Case Study
With Box, the Six Flags team can now share large media assets without the hassles of on premise solutions or email. Best of all, Six Flag's Director of Interactive Services, Sean Andersen, can now see progress on files through user comments and downloads, which provide him with a useful audit process that he never had before.
Pandora Case Study Pandora Case Study
This online music pioneer needed to modernize its large content management system. Whether it's EchoSign, SnapLogic, Google Apps, Salesforce – name a cutting-edge technology, and Pandora Radio probably depends on it. Mark Brennan – Pandora's Senior IT Director – needed a content management platform that would work in harmony with other technologies, so he turned to Box.
Balfour Beatty Case Study Balfour Beatty Case Study
This building giant (America's sixth largest) needed a fast, easy, secure and scalable platform to share and collaborate on critical content: anywhere, anytime, from any device. Unfortunately, their FTP server wasn't up to the job, proving complicated to use and severely storage-limited. Balfour Beatty replaced FTP with Box, where 600 employees – and 3000 external collaborators – quickly and easily share and manage important content for multiple projects.
The Cloud: Reinventing Enterprise Collaboration The Cloud: Reinventing Enterprise Collaboration
It is no surprise to anyone working in virtually any business anywhere in the world today, that knowledge is power. Having access to the most accurate, up-to-date corporate information, and the ability to easily collaborate on that information gives organizations the means to make decisions that drive the most positive business outcomes. Collaboration and content sharing are not, of course, new concepts. But cloud computing has changed the nature of collaboration, content sharing, document storage and project management to enable more efficient, faster-acting and cost-effective enterprises.
 IDC Vendor Profile IDC Vendor Profile
Box is a cloud-based content management and collaboration service provider that enables businesses to securely share, manage, and access content online across multiple devices such as PCs, tablets, and smartphones. The company, headquartered in Palo Alto, California, has over 7 million users and is growing quickly in the file synchronization and collaboration market. Box provides a simple, easy-touse interface to manage content online, focusing on common business needs such as file share, content-centric collaboration, and secured access to data with detailed reporting. Box's partnerships with various enterprise systems and content management providers as well as supportability on all major platforms makes Box an attractive option for enterprise and small and medium-sized businesses to meet nextgeneration collaboration and file management needs. We believe Box is a company to watch
New York to New Zealand - Box Puts Total Traffic Network in the Content-Sharing Fast Lane New York to New Zealand - Box Puts Total Traffic Network in the Content-Sharing Fast Lane
Lance Locher, Founder and VP of Clear Channel's Total Traffic Network, shares how Box was able to replace clunky on-premise solutions and empower his global workforce, enabling them to collaborate in real-time. By leveraging the Box app store, his team has made Box more than just a repository for sharing files: they're now able to sign contracts, print and fax from wherever they are. As Lance says, once you embrace Box,

Interview with Founder of CloudChronicle.com Interview with Founder of CloudChronicle.com
In this interview with Patrick Pushor, CTO and Founder of CloudChronicle.com, Patrick discusses the models of consumption that lend themselves well to cloud computing, covers the challenges regulated industries face when launching cloud projects, touches on the public versus private cloud debate, and names some of the non-technical barriers to cloud adoption.
Scott Petry, Product Management Director, Google Enterprise and Founder of Postini Scott Petry, Product Management Director, Google Enterprise and Founder of Postini
Scott joined Google in late 2007 as product management director. In this capacity Scott guides the integration of message security and compliance technology into Google enterprise applications. Prior to joining Google, Scott served as founder, CTO and EVP of product development for Postini.

GE SmallWorld with Google Maps Puts Critical Data at Utilities' Fingertips GE SmallWorld with Google Maps Puts Critical Data at Utilities' Fingertips
Learn how SmallWorld by GE, a Google Partner, helps utility companies serve their communities quickly and efficiently by integrating data into Google Maps. SmallWorld enables even the most minute details to be delivered to teams with incredible precision in a simple interface.
Utility Companies Use Google Maps to Manage Risks and Save Costs Utility Companies Use Google Maps to Manage Risks and Save Costs
Learn how GeoDigital, and LiDAR mapping and imaging technology program and a Google Partner, helps utility companies dramatically reduce costs by capturing and automatically storing information in the cloud. GeoDigital built its platform on top of Google's geospatial tools to provide its customers a Software-as-a-Service (SaaS) product.
How Insurance Companies Can Stay Ahead of the Game with Google Maps How Insurance Companies Can Stay Ahead of the Game with Google Maps
In the competitive world of insurance, savvy companies are leveraging geospatial intelligence to streamline operations, personalize customer interactions and save costs for themselves and their customers. Google Maps for Business provides the building blocks to managing this data, leading to a better understanding of risk-based data and a way to automate pricing and claims. Learn how you can leverage Maps to identify, capture, and process data to turn into actionable items.
How Maps Can Help with Better Decision-Making How Maps Can Help with Better Decision-Making
Making strategic investments and optimizing your sales force are common decisions your organization needs to make. How can they be made more efficiently?
Organic Foods Retailer Uses Google Maps to Increase Business Revenue Organic Foods Retailer Uses Google Maps to Increase Business Revenue
In the cutthroat world of retail, being able to visualize data sets on a map can give you a competitive edge. Learn how Altostrat, an organic foods retailer in London, layers business data on top of Google Maps to inform critical business decisions, such as where to open new stores. Google Street View helps to quickly display the surrounding neighborhoods of stores.
 Box Overview Box Overview
Learn how Box makes it easy to share content and collaborate online. Simple online collaboration from Box: put your file server online, create team workspaces and replace your FTP software for a better, easier to use system.
Software Security Assurance Strategies in the Age of Cloud Computing and Increased IT Threats Software Security Assurance Strategies in the Age of Cloud Computing and Increased IT Threats
In this Thought Leadership Interview, conducted at the 2011 CIO Cloud Summit, Roger Thorton, Founder & CTO of Fortify, An HP Company, discusses why companies' data security strategies are falling short and the advantages of proactive (as opposed to reactive) security. Thorton also provides an overview of cloud computing security issues, and defines and explains the advantages of software security assurance.
Professional Services in the Cloud: From Siloed PSA to end-to-end Services Resource Planning Professional Services in the Cloud: From Siloed PSA to end-to-end Services Resource Planning
Join Michael Fauscette (Group Vice President, Software Business Solutions, IDC) and Ryan Nichols (VP, Cloud Strategy, Appirio) as they discuss how professional services businesses can use cloud computing to reduce IT costs, focus on core competencies and significantly improve their ability to serve customers.
Migrating 10,000 + Users to Google Apps Migrating 10,000 + Users to Google Apps
Kiran Vedak, JohnsonDiversey, Joe Koziol, Google, and Carl Krupitzer, Appirio, talk about their experience migrating 10,000+ users to Google Apps from Lotus Notes in less than 5 months. They discuss how migration to Google Apps helps JohnsonDiversey achieve their corporate goals of environmental leadership and fiscal responsibility and what they learned along the way about migrating large enterprises.

Get the Balance Right: A Guide to E-mail Governance Get the Balance Right: A Guide to E-mail Governance
According to Enterprise Strategy Group research: e-mail, when compared to other business applications, will have the greatest impact on server and storage spending over the next two years and eighty percent of electronic discovery events involves e-mail and associated attachments. Gregory P. Kosinski, Director, EMC and Brian Babineau, Senior Analyst, ESG discuss common e-mail management practices and their drawbacks as well offer opportunities and suggestions for improvement.

 Cloud Based Software: 10 Reasons It's The Best Approach Cloud Based Software: 10 Reasons It's The Best Approach
The adoption of cloud-based business applications - tools and software delivered over the web with an on-demand, subscription-based model - has caught the attention of technology decision-makers across sectors. Many of these people want to understand the reasons for accelerating uptake in adoption of cloud services, and particularly to differentiate cloud applications from traditional on-premise/desktop software solutions. We believe that cloud computing, and particularly applications delivered via the cloud, bring unprecedented benefits to organizations and will be the dominant way of delivering software in the future. We further believe that it is important that leaders within business who are tasked with making technology buying decisions should be well informed of the benefits of cloud computing. This whitepaper will offer a list of benefits that cloud computing brings to organizations and is a useful tool when determining an organization’s technology strategy.
 The Cloud: A New Home for Enterprise Content and Collaboration The Cloud: A New Home for Enterprise Content and Collaboration
As the amount of information continues to explode, it’s more difficult—and more critical—than ever for people to find what they need in order to get their jobs done efficiently and accurately. Add in the myriad devices we use to create and access this information, the rising costs of storing all that data, and employees’ desire and need to work wherever they are, and it’s apparent why more organizations are turning to the cloud to create a smarter, more collaborative, enterprise.
 Forrester: Mobilize Your Collaboration Strategy Forrester: Mobilize Your Collaboration Strategy
The days when a Windows application and a server cluster in the data center could handle your collaboration needs are over. An increasingly mobile and remote workforce with experiences forged by Angry Birds and Google Maps has killed it. Mobile employees’ expectation of a great user experience on any device can only be met with collaboration solutions architected with native apps and cloud delivery, an architecture Forrester calls the mobile app Internet. And that means content and collaboration professionals need a new approach and often a new set of suppliers that can deliver real-time and teambased collaboration apps on any mobile device.
Case Study- Riverbed Enables Cloud Computing for Constangy, Brooks & Smith, LLP Case Study- Riverbed Enables Cloud Computing for Constangy, Brooks & Smith, LLP
Download this case study or watch the video to learn how Constangy, Brooks & Smith, a labor and employment law firm, improved the efficiency of their IT infrastructure. With the help of solutions from Riverbed Technology, the firm consolidated and virtualized many different servers, and eliminated the expense and difficulty of remotely managing hardware and software. Learn how you can too.
Leveraging Advanced BI to Increase SaaS Success Leveraging Advanced BI to Increase SaaS Success
This white paper explores the types of reporting and analysis functionalities that SaaS users need, and the BI capabilities SaaS vendors must incorporate into their solutions to meet those demands. It presents some real-world successes and highlights the WebFOCUS BI platform as the ideal choice for SaaS vendors to extend their offerings with advanced BI features.
Service-Centric Asset Management in the Age of Cloud Computing: Report Summary Service-Centric Asset Management in the Age of Cloud Computing: Report Summary
The concept of "Service-centric Asset Management" has its own roots, but shares a largely common vision with ITIL v3's concepts of "Service Lifecycle Management" and "Asset Lifecycle Management." However, EMA has been both predicting and advocating a more service-centric model for asset optimization and planning for nearly a decade.
Network Management and the Responsible, Virtualized Cloud Network Management and the Responsible, Virtualized Cloud
One of the greatest "innovations" within the current IT climate is that of Cloud services. Cloud services can offer great advantages over traditional, siloed, infrastructure-centric approaches to IT, but we are now progressing beyond the unrealistic optimism phase and confronting the hard part of making it all work to it's potential.
Operationalizing Cloud: The Move Towards a Cross-Domain Service Management Strategy Operationalizing Cloud: The Move Towards a Cross-Domain Service Management Strategy
Cloud computing is a complex and often confusing array of sometimes logically unrelated technologies with consistent roots in virtualization and on-demand service delivery. But perhaps what's most relevant about Cloud computing is the catalytic effect it's having on IT organizations as they seek to become more resilient and responsive in enabling new and existing services, while minimizing capex and opex costs.
New PCI DSS 2.0 Focus on Virtualization (Thought-Leadership Editorial) New PCI DSS 2.0 Focus on Virtualization (Thought-Leadership Editorial)
This interview provides insight on PCI 2.0 and an overview of virtualization security best practices from Trend Micro - a member of the PCI Virtualization Special Interest Group, and the leading vendor of virtualization security solutions. Blake Sutherland, compliance expert and VP of Strategic Markets provides insight that will allow technology executives to confidently virtualize the PCI cardholder data environment and beyond.
Business Continuity as a Stepping Stone for Comprehensive Cloud Deployment Business Continuity as a Stepping Stone for Comprehensive Cloud Deployment
Ensuring business continuity is the single greatest use case for Cloud services today. All enterprises relying on Information Technology (IT) as a driver for meeting business requirements and achieving profitability require resources that enable consistent backups, prompt disaster recovery, and reliable high-availability of their digital services.
ESG Whitepaper - The Cloud-Based Threat Defense Model ESG Whitepaper - The Cloud-Based Threat Defense Model
While the economic forecast remains uncertain in 2010, ESG's research indicates an increase in IT spending with a focus on security and risk management initiatives. Why are CIOs still so concerned about security? Which security technologies will they purchase?
The Enterprise Cloud The Enterprise Cloud
The year 2009 looks to be trying for many businesses worldwide. Cloud computing has come on to the scene as a means to optimize corporate cash flow, create efficiencies in data centers of all sizes and simplify the way users consume IT and application resources.
Cloud Computing + Outsourcing = Cloudsourcing Cloud Computing + Outsourcing = Cloudsourcing
With all the recent hype about the cloud, it is easy to lose track of the real innovation that is taking place every day using cloud computing technology.
Winning with Enterprise 2.0 Winning with Enterprise 2.0
A new breed of open, networked organization, the Enterprise 2.0, is emerging. Evidence is mounting that companies that shift along the dimensions of the new model, perform and compete better.
Signs of the Times Signs of the Times
From iPhones to Wikis. From Facebook to Blogging. The lexicon of mainstream technology is vastly different to what it was a mere five years ago. As society keeps pace with technological change, businesses - including banks - must do the same. To do so requires a commitment both to the customer and to innovation.
Service Oriented Architecture and Specialized Messaging Patterns Service Oriented Architecture and Specialized Messaging Patterns
SOA is an architectural paradigm and discipline that may be used to build infrastructures enabling consumer needs and providers' capabilities.
Securing Web 2.0: Are your web applications vulnerable? Securing Web 2.0: Are your web applications vulnerable?
The definition of Web 2.0 is still being debated despite extensive discussion, most agree on the vulnerability of Web 2.0 application to hackers and their predecessors.